You’ve Got Questions, I’ve Got Answers


There’s a CONTACT FORM below, but before filling it out..

  1. Please view our resource links and the latest most popular questions.
  2. Verify the issue is Plugin related. As many questions I get are “WordPress” related.

Though I’m happy to answer those questions, I’d appreciate it if you “Googled” the question or error message first. 

People often think I have all the answers to WordPress problems, but in reality I just have really strong Google skills.  Do you know about Google Search Operators (they will change your life)?

Resources & Links

Important to note:  I pride myself on customer support and respond very promptly.  Usually within 10 minutes during business hours (EST).   Almost never longer than 6 hours.. If I haven’t responded to you within 12 hours.. Email me again or call 911 as something is horribly wrong.


Latest FAQS

Is BestAdsPlugin Compatible With [INSERT ANY NAME] Plugin?

There are 1000’s of plugins and it’s impossible to test all of them. So we handle this a very simple way. We use clean core code that’s compatible with all major plugins. If we hear of a conflict with a plugin, we work to resolve it immediately or we’ll refund you. So the answer is YES or it will be compatible this week.


I made changes, why are they not showing?

Are you using a caching plugin? It might be caching your changes.  Try purging caches or disabling your optimization plugins when you’re designing your site.  W3 Total Cache can really bork design changes.




Finally, Here’s The Contact Form If You Need It




Important –   A lot of questions I receive do not contain enough information for me to answer without asking a follow up question..

If you can take an extra 30 seconds to review and/or give me more details, it will save us both a lot of time.

Quick Examples:

  • You got an error message, but didn’t include the error.
  • You want me to look at your website but didn’t include the URL.
  • You didn’t tell me what you’ve already tried to solve the problem.

Thanks

Dan N.

Here’s the Form.

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